le89 Terms and Conditions

1 General Information and Nature of Agreement

These terms and conditions ("Terms") apply to the use of all services and features of the le89 platform ("Platform"). By accessing the le89 website, creating an account, or using any service, you fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using the le89 platform.

These Terms form a legally binding agreement between le89 ("Company", "we", "us") and the user ("you", "user"). The Terms are written for Bangladeshi users.

2 Eligibility and Age Requirement

To create an account and use services on the le89 platform, you must meet the following eligibility requirements:

• You must be at least 21 years of age.
• You must be located in Bangladesh and legally eligible to use le89's services.
• You may only create one account in your own name.
• You must not be a person whose previous account has been banned or suspended.

3 Account Registration and Personal Information

When creating an account with le89, you must provide accurate and complete information. Registering with false information is a direct violation of these Terms and may result in account cancellation.

The following rules must be followed when registering an account:

• Each person may only create one account. Creating multiple accounts using the same device, IP address, or payment method is prohibited.
• It is your responsibility to keep your account login details (username and password) completely confidential.
• Allowing others to use your account or transferring it to another person is prohibited.
• If you suspect any unauthorized access to your account, notify the le89 support team immediately.

le89 may request additional documents at any time for identity verification. Withdrawals may be held until this verification process is complete.

4 Deposits, Withdrawals, and Payment Policy

le89 provides easy and fast transactions through Bangladesh's major mobile banking services.

Supported payment methods: bKash, Nagad, Rocket, and Upay.

Deposit terms:

• Minimum deposit amount: ৳500 (per method).
• Deposits are generally processed instantly.
• Only payment methods registered in your own name may be used.

Withdrawal terms:

• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: 30 minutes to 3 hours.
• Withdrawal requests are processed after verification is complete.
• Withdrawals must be made using the same method used for the deposit.

5 Bonuses, Promotions, and Wagering Requirements

le89 offers various bonuses and promotional offers from time to time. These offers are subject to specific terms.

Welcome bonus:

• 100% bonus on your first deposit, up to ৳10,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000.
• Example: Deposit ৳22,000 and receive the maximum ৳10,000 bonus — total balance ৳32,000.

Wagering requirements:

• A 25x wagering requirement applies to the bonus amount (on the bonus amount only, not on deposit + bonus).
• Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before winnings from the bonus can be withdrawn.
• Withdrawals from bonus funds are not permitted before the wagering requirements are met.

Each bonus offer may have its own specific terms. Please read the relevant terms carefully before accepting a bonus. le89 reserves the right to modify or withdraw any promotional offer.

Misuse of bonuses (such as claiming bonuses from multiple accounts or attempting to exploit the system) may result in account cancellation and forfeiture of winnings.

6 Gaming Policy and Responsible Gaming

le89 offers various gaming options, including sports betting (cricket, football, kabaddi, and more), casino games, slots, virtual sports, and much more. Fair play is ensured across all games.

le89 places the highest importance on responsible gaming. We advise users to follow the guidelines below:

• Only wager an amount that you can afford to lose without causing financial harm.
• Treat gaming as a form of entertainment, not as a source of income.
• Set a clear limit on the time and money you spend on gaming.
• Avoid gaming when you are under physical or mental stress.
• Do not use emergency funds to try to recover money you have lost.

To learn more about responsible gaming, please read our Responsible Gaming page. If you feel that gaming is having a negative impact on your life, please contact our support team.

7 Prohibited Activities

The following activities are strictly prohibited on the le89 platform:

• Creating multiple accounts or using another person's account.
• Using any strategy or coordination with the aim of abusing bonuses or promotions.
• Accessing the platform using any software, bots, crawlers, or other automated means.
• Using unauthorized methods to determine or influence game outcomes.
• Harassing, threatening, or disturbing other users on the platform.
• Using the le89 platform for money laundering or other illegal financial activities.
• Violating le89's intellectual property rights or technical security measures.
• Making deposits or withdrawals using third-party payment methods.

8 Account Suspension, Closure, and Fund Return

le89 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any clause of these Terms.
• Suspicion of fraud, deception, or money laundering.
• Failure to complete identity verification or providing false information.
• Extended account inactivity (generally 12 months or more).
• Compliance with legal obligations or directives from authorities.

If le89 closes an account and that account holds real (non-bonus) funds, those funds will be returned to the user where applicable, following a standard review.

Users may also request closure of their own account at any time by contacting the le89 support team.

9 Privacy and Data Protection

le89 places the highest priority on protecting your personal information. All information you provide is secured through SSL encryption technology.

The purposes for which we collect your personal information include:

• Account management and identity verification.
• Transaction processing and financial fraud prevention.
• Providing customer support.
• Fulfilling legal and regulatory obligations.

We do not sell your personal information to third parties. For detailed information about privacy, please read our Privacy Policy page.

10 Limitation of Liability and Indemnification

All games and betting activities on the le89 platform are conducted at the user's own risk. le89 is not liable in the following circumstances:

• Financial losses resulting from your gaming decisions.
• Games or bets being voided due to internet disconnection.
• Losses resulting from unauthorized access to your device or account (if you have not taken proper security measures).
• Service disruptions caused by circumstances beyond le89's control (such as technical issues or natural disasters).

le89 is committed to providing a safe, fair, and reliable service at all times. However, users acknowledge that online gaming involves the possibility of both winning and losing, and it is considered a recreational activity.

You agree to indemnify le89, its staff, and its partners against any claims, losses, or costs arising from a breach of these Terms.

11 Changes and Updates to Terms

le89 reserves the right to modify, revise, or update these Terms at any time. For significant changes, we will send a notification via the platform or to your registered email address.

Continued use of the le89 platform after updated Terms have been published will be considered acceptance of the new Terms. The latest version of the Terms will always be available on this page.

We advise users to visit this page regularly to stay informed about the latest version of the Terms.

12 Contact and Complaints Process

If you have any questions, complaints, or comments about these Terms, please contact our support team:

• Live Chat: Available 24/7 — support in Bengali and English.
• Email: [email protected]

Our team will respond to your complaint or question as quickly as possible. All complaints are reviewed fairly and impartially.